World Class Retail Management Training

The skill and motivation levels of retail regional managers, district managers and store managers can dramatically impact the performance of a retail chain. Belding Skills Training & Development understands the dynamics of managing in a retail environment, and knows what it takes to be successful. Belding offers a number of programs on retail managing, coaching, motivation and setting performance standards in a retail environment. For field managers (supervisors, district managers, regional managers, etc.) Belding has powerful two-day and three-day Field Manager Training Camps that drive home key retail business and management skills.

Every retail management training seminar and workshop is specifically customized to the needs of your company.

To find out more about these and other programs for your retail organization, call us at 1-800-576-6860 (toll free) or 1-613-836-3559; or email us at info@beldingskills.com


Winning At Work!

It's not unusual to find ourselves in situations where two people are working with the same customer on the same project or issue. You might be bringing in a coworker to get some additional information. You might be escalating an issue to a manager or supervisor....


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Customer Service in The NO Bar

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This is the seventh installment in an examination of customer service in nine countries - and customer service aboard the MSC Preziosa. (for the previous installment, see this link) The MSC Preziosa has 17 lounges and bars to accommodate the 3,000+ passengers on board. Although there...



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